Property management, simplified.
A digital operating platform for owners, tenants, providers, and administrators — built around issue triage, insurance checks, provider quotes, and approval-based repairs.
Choose your portal
Owner Portal
View properties, rent overview, active issues, provider quotes, approvals, and documents.
Tenant Portal
Report issues, upload photos, track repairs, submit insurance details, and message Helvetic Home.
Provider Portal
Receive quote requests, submit estimates, provide availability, upload invoices, and track jobs.
Admin Portal
Control issues, triage, insurance workflows, provider quotes, approvals, properties, tenants, and providers.
The platform is designed to reduce manual coordination by guiding each issue through the right workflow: classify, clarify responsibility, request quotes, approve, schedule, and close.
Core workflow
Every repair or maintenance case should follow a controlled and auditable path.
Tenant submits issue
Tenant adds details, photos, urgency, and possible insurance context.
Admin triages
Admin classifies the case as maintenance, tenant damage, urgent/safety, or normal wear.
Quote and approval
Provider quote is requested and owner/régie/insurance approval is clarified before booking.
Provider completes work
Provider schedules, completes, uploads invoice/photos, and admin closes the case.
Burst pipe under kitchen sink
Tenant submitted issue at 02:00. AI triage detected active water leak and property damage risk. Emergency provider contacted. Owner notified automatically. Provider report required before final cost responsibility decision.
Approval: Emergency approval pending
Cost responsibility: Emergency approval pending
Normal cases: Owner approval required before provider booking.
Tenant-caused damage: Damage and insurance triage first. Quote-only or approval-required until responsibility is clarified.
Emergency: Emergency override allowed. Provider can be contacted before owner approval. Owner is notified automatically. Post-emergency review is mandatory.