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You have one emergency intervention request for a burst pipe and one quote-only request for a kitchen leak.

Q-2000ISS-1000Burst pipe under kitchen sinkEmergency overrideUrgency: EmergencyImmediate emergency intervention requested

Emergency override used. Active water leak and property damage risk detected at 02:00. Immediate intervention requested before final cost review.

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AI work summary

You have one emergency intervention request for a burst pipe and one quote-only request for a kitchen leak.

Pre-launch provider onboardingActive — pre-launch

Current onboarding status

Pre-launch pilot workflow from application to active pre-launch provider without payments.

Current onboarding status

Active — pre-launch

Signed terms status

Pre-Launch Provider Pilot Terms uploaded

Verification status

Verified

Missing documents

Complete

Next action

Ready to receive quote requests; accept only wanted jobs.

Free participationNo subscriptionNo commissionNo success fee

Pre-launch provider pilot documents

Pre-Launch Provider Pilot Terms

Uploaded

Pre-launch pilot terms only; not a full post-launch provider agreement.

NDA / confidentiality terms

Uploaded

Confidentiality support for pilot testing only.

Insurance document

Uploaded

Insurance evidence requested/uploaded for verification; no provider payout is active.

Company / UID document

Uploaded

Company or UID document for pilot verification only.

Verification complete

Verification complete

Verification complete means pilot readiness only, not paid service activation.

These are pre-launch pilot documents only; no full commercial provider agreement, paid service, payment processing, provider payout, or success fee is active.

Future post-launch templates

Future post-launch owner mandate template·Pending activation after company formation and launch approval
Future post-launch provider terms template·Pending activation after company formation and launch approval

Post-launch documents are shown only as future terms / mandate templates pending activation after company formation and launch approval.

Pre-launch legal and safety notes

  • Provider participation is free during pre-launch.
  • No subscription, platform commission, or success fee applies during pre-launch.
  • No work is guaranteed, and quote requests are not confirmed jobs.
  • Providers are independent third parties; Helvetic Home Digital does not employ providers or guarantee provider work.
  • Providers only accept jobs they want.
  • No payment processing or provider payout runs through the platform during pre-launch.
  • Quote requests are not confirmed jobs until owner/admin approval is recorded.

Emergency · Immediate intervention requested · Owner notified automatically · Provider report required after intervention

Post-job evidence/report requirement: photos before/after, work performed, cause observed, urgency justification, and estimated responsibility if visible: tenant / wear and tear / building issue / unknown.

Active requests

3

Quote requests

1

Approved jobs

2

Completed jobs

0

Request queue

ApprovedEmergency overrideUrgency: Emergency

Q-2000 · Burst pipe under kitchen sink

Rue du Rhône 10, 1204 Genève

Tenant: Sophie Martin

Quote requestedQuote onlyUrgency: High

Q-2001 · Kitchen leak / plumbing

Rue du Rhône 10, 1204 Genève

Tenant: Sophie Martin

ApprovedBooking allowedUrgency: Medium

Q-2005 · Heating check

Avenue de Florissant 44, 1206 Genève

Tenant: Marco Rossi

Selected request

Request ID

Q-2000

Issue ID

ISS-1000

Category

Burst pipe under kitchen sink

Urgency

Emergency

Status

Approved

Quote mode

Emergency override

Requested date

2026-05-14 02:05

Property

Rue du Rhône 10, 1204 Genève

Requested timing

Immediate emergency intervention requested

Description

Emergency override used. Active water leak and property damage risk detected at 02:00. Immediate intervention requested before final cost review.

Access instructions

Coordinate immediate access. Emergency intervention requested; owner notified automatically.

Insurance / approval warning

Emergency override used. Immediate intervention requested. Owner notified automatically. Provider report required after intervention.

Emergency · Immediate intervention requested · Owner notified automatically · Provider report required after intervention

Provider report requirement:

Post-job evidence/report requirement: photos before/after, work performed, cause observed, urgency justification, and estimated responsibility if visible: tenant / wear and tear / building issue / unknown.

Tenant evidence attached

Review uploaded photos and videos before sending a quote or accepting the repair request.

Evidence from tenant

Case #HH-2047 · Kitchen leak · Geneva

Uploaded 8 min ago

Quote requestedOwner approval requiredEvidence attached
Photo

Photo uploaded

Leak under kitchen sink

Video
0:12
Upload

Video uploaded

Active dripping shown in 12 sec clip

Submit quote