Q-2000 · Burst pipe under kitchen sink
Rue du Rhône 10, 1204 Genève
Tenant: Sophie Martin
You have one emergency intervention request for a burst pipe and one quote-only request for a kitchen leak.
Emergency override used. Active water leak and property damage risk detected at 02:00. Immediate intervention requested before final cost review.
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Manage quote requests, submit estimates, provide availability, track approved jobs, upload invoices, and communicate with Helvetic Home Digital.
You have one emergency intervention request for a burst pipe and one quote-only request for a kitchen leak.
Pre-launch pilot workflow from application to active pre-launch provider without payments.
Current onboarding status
Active — pre-launch
Signed terms status
Pre-Launch Provider Pilot Terms uploaded
Verification status
Verified
Missing documents
Complete
Next action
Ready to receive quote requests; accept only wanted jobs.
Pre-launch provider pilot documents
Pre-Launch Provider Pilot Terms
UploadedPre-launch pilot terms only; not a full post-launch provider agreement.
NDA / confidentiality terms
UploadedConfidentiality support for pilot testing only.
Insurance document
UploadedInsurance evidence requested/uploaded for verification; no provider payout is active.
Company / UID document
UploadedCompany or UID document for pilot verification only.
Verification complete
Verification completeVerification complete means pilot readiness only, not paid service activation.
These are pre-launch pilot documents only; no full commercial provider agreement, paid service, payment processing, provider payout, or success fee is active.
Future post-launch templates
Post-launch documents are shown only as future terms / mandate templates pending activation after company formation and launch approval.
Post-job evidence/report requirement: photos before/after, work performed, cause observed, urgency justification, and estimated responsibility if visible: tenant / wear and tear / building issue / unknown.
Active requests
3
Quote requests
1
Approved jobs
2
Completed jobs
0
Rue du Rhône 10, 1204 Genève
Tenant: Sophie Martin
Rue du Rhône 10, 1204 Genève
Tenant: Sophie Martin
Avenue de Florissant 44, 1206 Genève
Tenant: Marco Rossi
Request ID
Q-2000
Issue ID
ISS-1000
Category
Burst pipe under kitchen sink
Urgency
EmergencyStatus
Approved
Quote mode
Emergency overrideRequested date
2026-05-14 02:05
Property
Rue du Rhône 10, 1204 Genève
Requested timing
Immediate emergency intervention requested
Description
Emergency override used. Active water leak and property damage risk detected at 02:00. Immediate intervention requested before final cost review.
Access instructions
Coordinate immediate access. Emergency intervention requested; owner notified automatically.
Insurance / approval warning
Emergency override used. Immediate intervention requested. Owner notified automatically. Provider report required after intervention.
Emergency · Immediate intervention requested · Owner notified automatically · Provider report required after intervention
Provider report requirement:
Post-job evidence/report requirement: photos before/after, work performed, cause observed, urgency justification, and estimated responsibility if visible: tenant / wear and tear / building issue / unknown.
Review uploaded photos and videos before sending a quote or accepting the repair request.
Evidence from tenant
Case #HH-2047 · Kitchen leak · Geneva
Uploaded 8 min ago
Photo uploaded
Leak under kitchen sink
Video uploaded
Active dripping shown in 12 sec clip