Legal Notice
Helvetic Home Digital SA · Platform information
Legal and platform information
Legal information for Helvetic Home Digital.
Helvetic Home Digital is a Swiss digital property management coordination platform designed for owners, tenants, and verified service providers.
Company information
Helvetic Home Digital SA
Digital property management coordination platform
Services are designed for property owners, tenants, and verified service providers in Switzerland.
Platform role
Helvetic Home Digital provides digital tools for property management coordination, tenant communication, repair triage, provider coordination, document handling, and owner reporting.
The platform helps structure and document workflows between owners, tenants, service providers, and Helvetic Home Digital operations.
Certain services may be subject to separate mandate terms, provider terms, onboarding requirements, approval rules, or applicable Swiss law.
Service providers
Independent service providers remain responsible for their own professional work, pricing, availability, insurance, qualifications, and execution of services.
Provider profiles, badges, verification indicators, reviews, response times, or pricing guidance are intended to support coordination and transparency.
Final provider selection, quote approval, and work authorization may depend on the relevant owner, property, urgency, mandate, and case circumstances.
No emergency replacement
The platform is not a replacement for emergency services.
In case of immediate danger, users should contact the appropriate emergency services, authorities, building management, insurer, landlord, or régie as applicable.
Emergency-related workflows inside the platform are intended to support triage and coordination, not to guarantee immediate intervention.
Insurance, approvals, and cost responsibility
Some repair, maintenance, or damage cases may require approval or clarification before non-emergency work is authorized.
This may include owner approval, tenant information, provider quotes, insurer review, landlord/régie approval, or clarification of cost responsibility.
The platform may record photos, documents, messages, approvals, quotes, and operational status updates to support transparency and case tracking.
Contact and enquiries
For enquiries, onboarding, owner requests, provider applications, or platform access, please use the relevant website or portal forms.